Access Navigator-Child

Do you want to make a difference in someone's life?  Are you the kind of person who is able to work with individuals of varying backgrounds to work towards a common goal for the betterment of a client?

We are seeking an individual to fill the role of Access Navigator on the Chlid Team.  The individual in this position is responsible for promoting our Open Access model of Intake by coordinating client care by providing resources, brief interventions, case management, and follows clients throughout the Intake process until client is assigned to provider(s).

Essential Duties and Responsibilities:

• Assesses patient needs and goals, provides brief intervention services, makes referrals, links to community resources, assists with transitions of care, monitors and follow-up.
• Facilitates care coordination/communication with both internal (i.e., treatment team) and external client stakeholders.
• Participate in the development and implementation of treatment plans, case management plans and other clinical documentation
• Promote effective utilization of clinical resources, community resources and other social supports
• Provides case management services to clients on caseload.
• Assist clients connect with resources by sharing information and applying for benefits, when necessary
• Care coordination/communication both internally and externally to facilitate continuity of services

View our career site for other employment opportunities at different locations and services.

Education:

·       Associate’s degree in Social Work, Rehabilitation, Psychology, Education, or related human services field with 2 years working with person(s) who have severe mental disability or understanding of mental illness acquired through provision of support to family members with mental illness

·       Bachelor’s degree in a relevant field

Experience:  2 years of related experience

Preferred Skills:

·       Excellent communication, time management, and organizational skills required

·       Must be flexible and demonstrate the ability to work with minimal supervision

·       Excellent computer skills and knowledge of Microsoft Office

·       Ability to learn technical skills essential to the position and agency needs

·       Know, understand and follow all agency practices, policies and compliance standards.

·       Meets all pre-established competencies and performance standards for the position.

Preferred Skills:

·       Prior experience in a community mental health environment

·       Knowledge of and experience with electronic medical record

Physical Requirements:

• Ability to access all Agency sites

Other:

• Ability to obtain and maintain Agency and/or State of New Hampshire required background check(s)
• Understanding of the importance of confidentiality and the ability to maintain that confidence.

Be a part of our team!

West Central provides a generous benefit package including medical, dental and vision insurance, 403(b) retirement plan with employer matching, life insurance, short- and long-term disability, critical illness, accident insurance, pet insurance, tuition reimbursement, local discounts, paid holidays and paid time off!

We are committed to continuous improvement of our employees.  We provide ongoing education through e-Learning, in-service programs presented by internal staff and external presenters.  CEUs are available for most in-service programs.

Loan Repayment Program:  As a nonprofit organization providing services to underserved populations, you may be eligible to participate in the following loan assistance programs:

• Public Service Loan Forgiveness (PSLF)
• Agency Student Loan Assistance Program - eligible up to $10,000 over 3 years

We are an Equal Opportunity Employer, Veteran- and Recovery-Friendly Workplace!