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The
Mizzou Student Financial Aid Office is looking to hire outstanding students
to join our Peer Advising Team with an April 2018 start date. (There is not a
formal stop date for this job; many of our peer advisors work in our office
until they graduate/multiple years and students who are looking for a
year-round/long-term campus job are preferred.) Pay Rate is $8.00 an
hour.
Peer Advisors must be available to work Spring and Summer 2018, work during
peak times - including all weeks in August - and two weeks before each
fall/spring semester. (Early mornings, mid-mornings, lunch rush and Friday
availability is a plus.)
Daily duties include:
- Answer inbound calls for the MU Student Financial Aid Office
- Answer questions regarding information provided on the MU Student Financial
Aid website
- Provide seasonal Financial Aid information to parents and students
(Re: Due Dates, Priority Deadlines and completing MyZou "To Do
List" Items)
- Provide students and parents with requested Financial Aid forms via email
- Check-in visiting students and families at front desk
- Gather information and take detailed phone messages
- Help other areas of the office with small projects (example: departmental
mailings/data entry)
- Assist advisors with presentations and outreach projects
- Contact students via phone about missing checklist items
- Opportunities to participate in content for social media
- Individual projects as assigned
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Students
must have a FAFSA (Free Application for Federal Student Aid) on file to be
considered for this position.
An ideal candidate has a strong work ethic, is confident and enjoys working with the public; has
strong verbal and written communication skills, a desire to help people, able
to work well with various personalities and be patient. Mizzou SFA Peer
Advisors need to be flexible, thoughtful and have a sense of humor.
Prior customer service experience in a fast-paced environment is a plus. On
the job training will include online workshops on the basics of financial aid
awarding, navigation in ImageNow and myZou and Microsoft Office (Outlook).
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