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Client Care Specialist

Client Care Specialist
Client Care Specialist – Full Time or Part Time, 15-40 hours
To Apply: Email Resume, Cover Letter and References to
Duties and Responsibilities – Purpose is to reach clients in their time of immediate need and encourage them to choose life. As a result, clients will feel supported and empowered to live out their God-given gifts.
  • Provide Option Coaching for Clients.
  • Encouraging clients in their choice for life and empowering them to be the best mothers possible.
  • Continuing contact with clients via phone, SMS, or email throughout their involvement in the Women’s Care Connect program, ensuring their needs are addressed.
  • Contacting new clients within 24 hours of their initial referral.
  • Enter and update client information and notes in an online database.
  • Schedule and attend appointments with clients as needed.
  • Outreach to local organizations about resources relevant to client needs.
  • Maintain an on call presence, rotating with other staff.
Desired Skills
  • Bachelor’s degree in Psychology, Counseling or Social Work field; or 5 years of equivalent experience
  • Computer competency required (Excel, MS Word, email, etc.)
  • Strong inter-personal communication skills
  • Mobile phone competent
  • Empathetic and compassionate
  • Possess active listening skills