Tiger Team Store Seasonal Retail Assistant
Must apply for consideration of an interview: https://sas.missouri.edu/hr/vacancy/417
- Must be available to work the Missouri State Fair booth in Sedalia, MO., August 8 - August 18.
- Must be available to work 20 hours per week during the summer months.
Summary
Tiger Team Store is the official home of the Missouri Athletics. The retail sales assistant is primarily responsible for performing various customer service and retail sales functions.
Description
Provide the highest level of customer service including approaching customers with proper greeting, inquiring about their needs, maintaining a positive and friendly attitude, and helping customers with their purchases whether it is in person or on the phone. Create a positive shopping experience for the customer by demonstrating knowledge, care and interest, and passion. Resolve customer complaints in a timely, positive manner. Refer unresolved customer complaints to the appropriate department or individual.
Maintain an effective and professional sales floor by ensuring that all aspects of the sales floor remain stocked, well merchandised, and clean according to established guidelines. Develop displays and product relocation as directed by student or department supervisors.
Ensure proper inventory controls are administered in a way to prevent loss. Advise department supervisors when inventory levels on the floor are not adequate. Utilize inventory worksheets to administer ad-hoc physical inventories to identify potential discrepancies. Maintain back stock according to established procedures including maintaining a well-organized stock room, proper back stock inventory levels, etc.
Coordinate and assist with event planning and special promotions including sidewalk sales, weekly specials, anniversary sales, holiday shopping events, summer welcome specials, homecoming weekend, graduation fair, football games, and others.
Additional Responsibilities
Maintain current knowledge of point of sale/computerized inventory control system.
Assist in training, coaching, motivating, disciplining, and evaluating part-time and seasonal employees.
As with all positions, involvement with other duties and responsibilities is expected in order to serve the customer and maintain our University Stores mission.
Qualifications:
Must be able to work all home football games.
Ability to work 12 hours per week minimum during Fall and Winter semesters with increased hours during football season.
Proven ability to work well without direct supervision.
Work history showing a high level of customer service, dependability, and professional attitude.
Additional Qualifications
Experience and/or understanding and interest of the retail industry indicating knowledge of customer service and merchandising techniques.