Manager Trainee
Tower Loan, one of America’s largest privately owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing, for over 80 years. We strive to service our customers with a smile and friendly customer service. We are always actively seeking candidates who are bright, dependable, and ambitious; who are determined to establish a successful career. Manager Trainees earn a solid salary and exceptional benefits. Manager Trainees will also earn promotion to Manager through successful completion of the 12 month training.
Job Responsibilities
- Effectively present both former and new customers with solutions for their financial needs by ways of mail, telephone, and in person
- Collect accounts using excellent customer service and problem solving skills
- Assist the Branch Manager to exceed established goals for the branch
- Review and investigate customer’s inquiries and concerns
- Become proficient in sales products
- Maintain excellent customer service skills
- Maintain a clean professional appearance
- Assisting in hiring, training, and developing staff
- Become proficient in all aspects of branch management (including sales, collections, and personnel management) in preparation for promotion to a management position