Qualification Specialist- Neighbors Bank
Please note: Neighbors Bank has enlisted the help of Veterans United Home Loans for certain aspects of the recruitment process, but this is a Neighbors Bank position and the position will not be associated with Veterans United Home Loans. Visit www.neighborsbank.com for more information.
Does the idea of a “ground floor” mortgage lending opportunity excite and intrigue you? Neighbors Bank could be the perfect fit for you!
As a Qualification Specialist, you will help prospective borrowers understand the various loan programs offered by Neighbors Bank and get them started with the process to obtain a loan. You will often serve as the first point of contact with borrowers. The shift for this position is Friday-Tuesday.
Job responsibilities will include:
- Educate borrowers on loan process and product/service alternatives.
- Interview borrowers and obtain and/or verify information and documentation.
- Analyze borrower credit for pre-approval or denial of loan applications.
- Make initial contact and respond promptly to customer inquiries to collect borrowers' financial and credit information.
- Process borrower credit information through an online approval system.
- Inform borrowers on future loan documentation requests, including borrowers' income and asset information.
Skills Needed to Succeed:
Superior organization skills, ability to multi-task, a strong work ethic, excellent customer service skills, verbal and written communication skills, and the willingness and ability to become a licensed mortgage professional.
Requirements:
- Ability to work Friday-Tuesday
- The ability to not only survive but also thrive in a fast-paced, results-oriented environment.
- Previous customer service and sales experience preferred.
- Must be NMLS licensed or become licensed upon employment.
Neighbors Bank is proud to be an EOE/ADA and Military Friendly employer