Audit Rejection Coordinator
- Coordinate corrections for errors that occurred during signings with notary companies.
- Review incoming corrected document for accuracy and completeness from notary companies.
- Scan and attach corrected documents to appropriate files.
- Match up miscellaneous documents to correct files and attach.
- Ship corrected documents to lenders after scanned.
- Maintain audit rejection fax box and queues daily.
- Assist with filing, copying, customer service, phone back up, distribution and other duties as assigned by supervisor.
- Ability to work from 8 or 9 a.m. to 5 or 6 p.m. EST, Monday through Friday.
- Must be personable, positive and a professional representative of the Company.
- Regular consistent attendance is required, that could include attendance at after hour Company events.
- Ability to accept supervision.
- Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
- Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person.
- Ability to work overtime as requested and approved by supervisor.
- Perform other duties as assigned by supervisor.
Requirements:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to prioritize and handle multiple projects.
- Strong attention to detail and organizational skills.
- Proficient in Microsoft Office Suite and Outlook.
Physical Demands:
- Ability to perform under pressure and be flexible with disruptions throughout the workday.
- Must be able to work approved and requested overtime, by supervisor.
- Repetitive and continual typing motion is required.
- Sedentary work: Exerting up to 5 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting a majority of the time. Walking and standing are required, occasionally.