Credit & Collections Associate
Position Summary:
As a wholly owned subsidiary of UniGroup, Trans Advantage offers equipment sales, financing and a wide range of agent products and services to its customers, who primarily operate in the household goods moving industry. Under general direction, the Trans Advantage Credit and Collections Associate ensures full coverage of credit, collections and customer service-related issues. This role will require strong attention to detail, the ability to multitask effectively, balancing a variety of internal and external customer needs, and the willingness to support where needed on the Trans Advantage team.
Essential Duties and Responsibilities:
- Collaborates with the Trans Advantage Sales team, and customers to ensure timely and accurate buyout quotes.
- Develops and maintains relationships with Agency Accounting to successfully process agent terminations and program credit limits.
- Provides quality service to external customers and various internal departments.
- Makes collection calls as needed
- Works with Legal and Asset Management teams to minimize bad debt expense
- Aligns and works with Sales team, Credit Analyst, and Director of Commercial Lending to collect, organize, and underwrite all relevant credit file information.
- Reviews and makes recommendations on credit applications based on established credit criteria.
- Communicates in a timely and effective manner with banking partners to ensure proper credit approvals are secured.
- Properly evaluates and responds to verbal and written communications.
- Performs a variety of other duties as assigned.
Qualifications:
Education, License or Certification:
- Associate’s degree in Accounting, Finance or equivalent experience.
Experience:
- Minimum of two years of finance, collections, underwriting or other related experience preferred.