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Product Operations Specialist

what you'll do

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Serve as a role model to achieve priorities in store with the customer as the primary focus.
  • Enhance customer experience by using all omni channel offerings.
  • Take action based upon direction from the Sales & Service Leader and collaborate effectively with employees.
  • Support Sales& Service Leader duties during non-peak hours. 
  • Lead and manage execution of assigned specialized functional area- merchandising or product operations.
  • Be accountable to personal goals which contribute to overall store goals and results.

who you are

  • A current or previous retail employee with 6 or more months of experience.
  • Work well under pressure and thrive in a fast-paced environment.
  • Determined to lead and inspire others to learn and grow through coaching and mentoring. 
  • Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.
  • Ability to travel as required.






benefits at old navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance