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Student Ambassador

Summary
The Student Ambassadors are a customer service centered team whose primary responsibility is to occupy the Student Unions information desks. This team represents the student spirit of the Unions and serves as the initial point of contact for numerous different customer interactions.
The day-to-day responsibilities of a Student Ambassador include but are not limited to; assisting customers with questions pertaining to events, updating marketing signage, checking out laptops, games and other supplies; and maintaining the appearance of desks and other functions necessary for the success of the Unions. Ambassadors may also offer guidance and information on University life and other community related information for our visitors.
Essential Functions
Ambassadors will perform some or all the duties listed below and may be assigned to work in one or more service areas or functions:
Provide excellent customer service to all Missouri Student Unions students, customers, and guests.
Assist customers in confirming their reservations using the reservation system (EMS) and other service requests. Maintain working knowledge of Missouri Student Unions policies and procedures, event spaces, tenants, and specific details about available resources in both the MU Student Center and the Memorial Student Union.
Serve as a contact point for communication with administration, full-time support staff and other student staff regarding concerns, suggestions, and problems involving the day-to-day operations of the Missouri Student Unions.
Check out and maintain equipment such as laptop computers, board games, and supplies.
Additional Responsibilities
Attend all staff meetings and participate in periodic training sessions scheduled by the department.
As with all positions, involvement with other duties and responsibilities is expected in order to serve the customer and maintain our Missouri Student Unions mission.
Physical Requirements
Position requires sitting, standing, and walking and climbing stairs.
Must be able to bend, squat, and reach on occasion.
Capable of lifting, moving, and transporting materials on occasion.
Use of a computer and other office technology involving fine finger movements will be required for retrieving and entering work information.
Communicate orally and in writing with various audiences.