PT Crisis Case Manager - Emergency Services Office - COMCARE
Location:Wichita, KS, US Company: Sedgwick County
Pay: $14.497 per hour
Work Schedule: Varied hours - no more than 999 hours in a twelve month period
Work as part of a team providing crisis intervention to meet the needs of members of the community who are in crisis. This includes responding to telephone calls on crisis intervention lines. Assess current level of dangerousness for clients who report a psychiatric crisis both by phone and in-office. Provide crisis case management services, as needed. Work with adults and children to see that community resources are in place to meet the current needs of the client. Provide emergency services on a short-term basis. Assist with efficient functioning of the Emergency Services Office. Support suicide prevention efforts in the community while upholding the mission and vision of COMCARE of Sedgwick County.
Direct Service.
- Provide direct service to clients in responding to telephone calls on multiple crisis intervention phone lines while concurrently documenting calls.
- Address the immediate needs of walk-in/cop-in clients who present in the office with a psychiatric crisis.
- Support the clinical staff in the community by assisting with Mobile Crisis Unit calls.
- Transport clients to the hospital when applicable and necessary.
- Provide crisis stabilization services to individuals experiencing a mental health crisis while they are in the Crisis Stabilization Unit (CSU)
- Manage distraught or psychotic clients who are in need of structure; monitor gross psychological and physical functions of clients
- Support consumer achieve treatment goals, coordinate with collateral contacts, medication education, crisis management, prompt client to complete daily living activities, monitor client one to one for safety or as needed.
- Complete discharge planning and support transition to the community or to higher level of treatment.
- Provide transportation to support client attendance in medical appointments and other therapeutic goal related activities to include development of community resources, employment or education access, social or consumer-run activities and related supports.
Documentation.
- Complete all progress notes within agency/program standards.
- Documentation meets minimum Medicaid standards for content and quality.
- Completes Notes for Record to ensure the completeness of the medical record.
- Completes call logs to ensure important information is available to other providers.
- Complete documents prior to ending shift with or on behalf of the client.
General Administrative Duties.
- Processing Medicaid, state hospital, Level II and PRTF screens as they are received in the Emergency Services office and recording the screen/s on the Emergency Services (ES) office electronic board.
- Processing half-slips for walk-in and cop-in clients, including entering client information onto the ES office electronic board in a timely manner.
- Identify sources of information needed to provide comprehensive mental health treatment and secure the necessary COMCARE consents to release information. Submit necessary referral forms to team supervisor for approval or assignment in Psych Consult
Minimum Qualifications: Bachelor’s degree or combination of education and experience. If no degree is present, applicant may substitute each one year of experience for one year of education. Must have a valid Kansas Driver’s license and current proof of automobile insurance. Must be able to safely operate a motor vehicle and meet driver qualification standards as set forth in Sedgwick County’s Fleet Vehicle Operation and Usage policy. Meet the specifications as outlined in the CMHC licensing standards and pass KBI, SRS child abuse check, adult abuse registry, and motor vehicle screens. Must complete orientations provided by Sedgwick County and COMCARE.