Analyst Trainee

NEW JERSEY DEPARTMENT OF TRANSPORTATION

Public Posting

POSTING #: 21-00066

TITLE: Analyst Trainee ISSUE DATE: 5/17/2021

TITLE CODE: 55301 CLOSING DATE: 5/31/2021

DIVISION: Transportation Operations Systems & Support LOCATION: Ewing

UNIT: Operations Systems Unit

RANGE: P95 SALARY: $47,810.88-$49,990.39

WORK WEEK: 40 hours

DESCRIPTION

The New Jersey Department of Transportation (NJDOT) is seeking candidates for the position of Analyst Trainee within the Division of Transportation Operations, Systems & Support. Analyst Trainees are assigned a 40 - hour work week. Current starting salary is $47,810 and after six months is $49,990. As a NJ State Department, NJDOT offers a comprehensive benefits package including Health Care (medical, prescription drug, dental, and vision care), Pension, Deferred Compensation, 12 paid holidays, and Benefit Leave (12 vacation days, 15 sick days, and 3 administrative days).

The Operations Systems Unit (OSU) within the Division of Operations Administrative Support is the Unit responsible to design, develop, launch and maintain the necessary computer software applications and enterprise solutions to support Department maintenance and operations work. Staff in this unit will be responsible for developing these enterprise solutions and systems through treasury software contracts and consultant agreements. Furthermore, this unit is in charge

of creating ways to incorporate new technology into the management of operations work to improve efficiency and performance. Staff in this unit would serve as Subject Matter Experts (SME) for all operations computer applications. This Unit is complex in that it includes design, development, training and customer support activities and is critical during times when emergency

response is paramount.

Job Duties

•Troubleshoot, research, and resolve workstation and server hardware and software problems.

•Collaborate with IT Customer Service, network staff, application developers, and vendors on more difficult problems or recurring errors that are system - wide or have affected more than a few users to bring about problem resolution.

•Work with Business Unit, OIT, and vendors to monitor, administer, and maintain TOS&S servers and systems.

•Document systems and procedures.

•Develop applicable procedures as required. Prepared manuals and literature to use for training staff and end users.

•Answer inquiries from system users; explained system functions and provided technical assistance in the use and application of system features.

•Ensure all user and unit requests are recorded, prioritized, assigned, resolved, and documented.

•Consult with vendors and develop and maintain a positive business relationships.

•Attend conferences, forums, and technological symposiums to keep up to date on current and developing technologies.

•Initiate/modify projects, programs, and applications to promote increased efficiency and effectiveness of operational goals.

•Conducting information gathering and business analysis for existing and new Information Technology initiatives.

•Recommend the purchase of new and replacement applications system and platforms.

•Plan, evaluate, test, and implement desktop and network technology solutions in support of TOS&S business operations.

REQUIREMENTS

Graduation from an accredited college or University with a Bachelor's degree.

Preferred Qualities/Experience

• IT or Software/Enterprise Project Experience

• Global Information Systems (GIS) Work Experience

For more information regarding this position, please refer to:

http://info.csc.state.nj.us/jobspec/55301.htm

Work Authorization: Applicants must be authorized to work in the United States according to the Department of Homeland Security, United States Citizenship and Immigration Services regulations. NJDOT does not provide sponsorship or accept student OPT/CPT program, F1 or H1B work authorization visas. Residency: All persons newly hired on or after September 1, 2011 have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14 -7 (L.2011, Chapter 70), also known as the "New Jersey First Act."

TO APPLY

You must apply through the NJDOT website by clicking on the green Apply Externally button.

Submit a complete packet by the closing date that includes the following documents:

• NJ State Application for Employment (Application instructions can be found at link above)

• Letter of interest

• Current resume

• Copy of unofficial transcript OR foreign degree evaluation

IMPORTANT NOTES

Proof of Degree: You must provide transcript or evaluation of your UNDERGRADUATE degree.

Foreign Degree Evaluation: If you obtained your undergraduate degree outside of the US, you MUST provide a Foreign Degree Evaluation from a USA recognized evaluation service agency that includes a course - by - course evaluation in order to be deemed eligible. Failure to provide evaluation will result in your application being disqualified.

Incomplete Packets: Applicants MAY NOT be considered if they fail to provide all requested documents upon initial submittal or fail to follow instructions when submitting electronically. Applicants will be selected for an interview on the basis of their application/resume.

Current State employees: Any appointments made that involve movement may result in a forfeiture of rights to any promotional lists in their former unit.

New Jersey Is An Equal Opportunity Employer