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Key Holder - Ann Taylor

Responsibilities will include: Providing exceptional client services, operating as the Manager on Duty in the absence of a manager , performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g disciplinary action, hiring, and terminating associates)
Primary Responsibilities/Accountabilities:
-Embraces our values and sets an example through his/her behaviors
-Responsible for compliance with all ANN INC. Practices and Procedures
- Additional responsibilities as assigned by the Store Manager and Co-Manager
Sales Lead Responsibilities:
In addition to Sales Associate roles
Of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and Co- Manager in overseeing operational functioning of the store including but limited to
- Supporting the business strategy and adjusting to effectively reach goals
- driving revenue by proactively managing the client experience while effectively performing Manager on Duty Responsibilities - Assuming the MOD role when Store Manager/Co-Manager is not on the floor.
-Utilizing tools to ensure a client-focused team environment
- Assuming PIN and signature privileges for register functions requiring approval
- Completes daily tasks to ensure store runs smoothly and meets all ANNINC standards and guidelines
- Reports to work as scheduled; records time worked accurately by using ANN INC Time and Attendance system
- Ensures optimal coverage and productivity in all areas of the store through scheduling appropriately