CO Manager at Windsor Fashion (Sunvalley Mall)
Job Summary
The Co-Manager manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. They are accountable for achieving store and overall company profitability expectations in terms of sales, shrink, payroll, and expenses. They must treat customers and co-workers with dignity and respect. The Co-Manager effectively directs sales by coaching and motivating employees to achieve personal and store sales goals. Lastly, they ensure compliance is met for all company operations, policies, and procedures and control store shrink by practicing and preventing loss.
Essential Job Functions:
- Applies and coaches others on 4-Step selling techniques
- Achieves personal sales goals of Black Dot/Gold Star Performance
- Achieves 2.0 IPC
- Follows loss prevention procedures and controls shrink and expenses
- Cleans and maintains good housekeeping
- Adheres to company dress code policy
- Delegates daily operational duties
- Assists in conducting training and recruiting
- Enforces and follows all company policies, procedures, guidelines and programs
- Ensures work environment is safe and clean at all times
- Maintains company visual standards
- Protects company assets
- Makes deposits and holds keys
Qualifications/Requirements:
- Minimum 1 year Retail Management experience or 6 months working for Windsor at store-level
- Proven leadership experience, ability to develop and motivate a team of up to 25 employees
- Able to resolve issues as they arise with customers and associates
- Communicates well and effectively in a one-on-one setting and in a group setting
Physical/Environmental Demands:
Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including sales floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast-paced and indoor temperature conditions vary.
*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.