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Domestic Violence Victim Advocate

Job description

GENERAL JOB SUMMARY:
The Domestic Violence Victim Advocate provides short-term intervention strategies for non-residential victims of domestic violence requesting these services. The DVVA’s foremost responsibility is to facilitate each non-resident participant’s immediate plan of action, working with the participant from the initial point of contact, providing crisis intervention, domestic violence education, and specific short-term goal-oriented case management to ensure the participant and her children physically and emotionally safe. The DVVA will work with the DOVE Coordinator to ensure court and/or law enforcement advocacy is available to the participant through the DOVE unit but may directly provide or facilitate Ex Parte Assistance if this is requested by the participant.


SPECIFIC DUTIES:
  • Answer crisis calls received at the True North Administrative office from non-residential domestic violence victims, providing initial crisis intervention, emotional support, and information and referral service
  • Conduct an initial assessment during intake and the provision of DV101 educational services to all non-residential domestic violence victims requesting True North services.
  • Provide case management and personal advocacy services for non-residential domestic violence victims requesting these services who have completed DV101
  • Provide crisis intervention, safety planning, ex parte assistance and information and referral services on an as-needed basis to non-residential victims of domestic violence
  • Provide referrals to the True North Counseling Program as needed
  • Other duties as requested by the True North Executive Director

GENERAL RESPONSIBILITIES:
  • Perform other duties both within the program area and throughout the agency, as requested or required by the Executive Director
  • Complete appropriate paperwork in a timely and accurate manner
  • May be asked or required to participate in training activities that facilitate the performance of job duties
  • Keep professional relationship with clients
  • Apply True North personnel policies and procedures and all state and federal regulations that pertain to the workplace
  • Attend and participate in weekly CORE staff meetings to facilitate progressive case management for each participant receiving on-going services
  • Ensure that precautions are taken to provide security and confidentiality of the True North staff and clients

QUALIFICATIONS:
  • Bachelor’s degree in Social work, Psychology, Human Services or related field or an equivalent education and experience in domestic and sexual violence dynamics
  • Clear oral and written communication skills
  • Knowledge of and the ability to use community resources
  • Crisis intervention, problem-solving and advocacy skills
  • Willing to travel to meetings and conferences
  • An understanding of the issues of domestic and sexual violence and sensitivity to survivors’ needs and issues
  • An ability to work with people of various ethnic, racial and socioeconomic backgrounds
  • An ability to remain patient and calm in stressful situations

PHYSICAL REQUIREMENTS:
Repetitive movement of hands and fingers – typing and/or writing. Occasional standing, walking, stooping, kneeling or crouching. Reach with hands and arms. Talk and hear.