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Understanding Minds Psychological Services is looking for an office assistant to join our growing South St. Louis County team. Perfect opportunity for those considering or already pursuing advanced degree in social work, counseling, psychology, or healthcare administration.

The ideal candidate has the following traits and experience:

  • Exceptional problem-solving skills and attention to detail
  • Sense of responsibility and ownership of work tasks
  • Strong computer and technology skills
  • Compassionate and assertive communication skills
  • Experience with medical billing and insurance claim follow-up (nice to have)

Office assistant responsibilities include:

  • Answering and responding to new and existing client phone calls and emails
  • Conducting phone intakes and scheduling clients
  • Supporting internal staff requests
  • General office tasks

Billing responsibilities include:

  • Processing and timely payer follow-up on ERAs
  • Processing bills to patients and payers
  • Submitting appeals to payers
  • Preparing bank deposits

Schedule:

  • Monday through Friday
  • Hybrid during inclement weather
  • Part-time (minimum 25 hours per week) flexibility

Full-Time Employee Benefits:

  • Group health, dental, vision, and disability insurance
  • Flexible Spending Account (FSA), Dependent Care Flexible Spending Account (DCFSA), and Health Savings Account (HSA)
  • Retirement benefit with employer matching 401(k) with Roth 401(k) option
  • Paid Time Off
  • Annual review and salary evaluation

Part-Time Employee benefits currently include matching 401(k) with Roth 401(k) option.