Government Services Representative III / Assessor's Office

GOVERNMENT SERVICES REPRESENTATIVE III / ASSESSOR 

JOB OVERVIEW: The purpose of this position is to provide prompt, courteous, informed customer service and accurately assess personal property for the citizens of St. Charles County.

RESPONSIBILITIES:

• Serve as the point of contact to property owners at the Personal Property service windows to answer inquires and assist as needed
• Act as a backup to assist property owners by phone and email as needed
• Demonstrate effective verbal and written communication skills
• Research property owner’s history to determine eligibility of a Certificate of Non-Assessment/Waiver
• Accurately file property owners’ personal property assessments
• Maintain an understanding of vehicle titling and registration of owned and leased vehicles in the State of Missouri
• Maintain an understanding of titles, title receipts, title applications, vehicle renew notices, vehicle registration documents, and military documents
• Assist business owners by issuing a Certificate of Non-Assessment/Waiver or by filing an Assessment
• Perform data entry of all assessments received annually by May 1st of the current tax year
• Verify previously entered data
• Maintain a high-volume workload in a fast-paced environment
• Copy/scan documents and correspondence
• Organize and archive assessment records
• Stock office supplies
• Perform other duties as assigned

REQUIREMENTS:

• General or Technical high school diploma or GED equivalent – Additional education/training preferred
• Minimum three (3) years of customer service and clerical experience
• Requires successful completion of on-site computerized clerical skills testing as follows:
  - Math - 80%
  - Data Entry - 4800 KSPH
  - Customer Service - 80%
  Please call the Human Resources Office at 636-949-7320 to schedule clerical testing or check your scores.
  
   

BENEFITS: This is a full-time 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.

Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates has applied.

TO APPLY: Apply on-line at sccmo.org

St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.