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Property Support Assistant

Real Equity Management
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COMPENSATION; $15-20/hr. based upon experience.

THE COMPANY: Real Equity Management (REM) is a privately owned design-build and property management firm based in Columbia, Missouri. For more than 20 years, we have fulfilled community needs by building a diverse commercial and residential real estate portfolio across the Midwest. Over the years, our portfolio has grown to include hotels, restaurants, mixed-use and market-rate communities, in addition to commercial and retail spaces. We remain focused on our plans for growth and currently have several exciting projects under construction and in queue! 

THE PROPERTY SUPPORT ASSISTANT POSITION: Aria Luxury Apartments is seeking a detail-oriented and proactive Property Support Assistant to join our team on a part-time basis. This role provides essential administrative support to ensure smooth property operations. If you’re highly organized and enjoy working in a fast-paced environment, we’d love to hear from you!

PROPERTY SUPPORT ASSISTANT RESPONSIBILITIES:

  • Welcome and assist visitors, ensuring a positive and professional first impression.
  • Answer incoming calls, provide basic property information, and direct inquiries to the appropriate team member.
  • Assist with the move-in process, ensuring a smooth transition for new tenants by coordinating key distribution, move-in inspections, and necessary paperwork.
  • Assist with move-out inspections and assess units for damages.
  • Update and maintain accurate records of current and future tenants.
  • Assist with the management of parking and garage assignments.
  • Provide excellent customer service by handling surface-level tenant inquiries and directing more complex issues to the Customer Service team.
  • Assist customer service with property walk-throughs with the Maintenance Manager to ensure community standards are upheld and necessary repairs are documented and completed.
  • Support other administrative and operational tasks as needed.

PROPERTY SUPPORT ASSISTANT QUALIFICATIONS:

  • Prior experience in office administration or property management is a plus.
  • Ability to work 20 hours per week during office hours: Monday–Friday: 9 AM–5 PM and Saturdays: 9 AM–1 PM
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Excel; prior experience with Entrata is a plus.
  • Previous experience in apartment or housing operations is preferred but not required.