Care Coordinator

Position Summary:
As the Care Coordinator at Malvern Community Health Services, Inc. ("MalvernCHS"), you will report to the Director of IBHS and be responsible for monitoring, coordinating, and reporting on administrative and clinical services and processes. Your role will require a multidisciplinary approach to ensure optimal outcomes in the areas of prevention, diagnosis, treatment, and transitions for persons served at MalvernCHS.

In this position, you will work independently and collaboratively with other programs, positions, and teams to improve processes that impact persons-served and their significant persons with their entry, orientation, continued care, program engagement, referral, and transition to and from Intensive Behavioral Health Services program at MalvernCHS. You will also monitor a person-serve's treatment episode, coordinate administrative, supervisory, and clinical support functions, and provide timely information to the treatment team and leadership staff that conform to MalvernCHS’ standards and applicable regulatory entities.
As the Care Coordinator, you may have occasional contact with children, youths, adults, their family members, their other significant persons, and representatives from professional and community settings. You will play a key role in creating an organizational culture that promotes high-performing, reputable, and evidence-based behavioral health practices.

Overall, this role requires strong organizational and communication skills, attention to detail, and a commitment to working collaboratively with other professionals to ensure the best possible outcomes for persons-served and their families.

Summary of Essential Position Functions:
Coordinates clinical and administrative service delivery activities to persons-served, their family members, and other significant persons. This includes maintaining accurate caseloads, records, and effective communication with team members.
Submits correct and updated authorizations and monitors appropriate service utilization.
Coordinates referral, admission, eligibility, authorization cycles, billing activities, and discharge procedures.
Schedules appointments and manages their outcomes.
Conducts continuous review of health records and information, coordination documentations, and team communications.
Monitors a person-served’s overall well-being and provides support to address identified physical and behavioral health needs, such as their social determinants of health.
Provides support to families as an adjunct to the treatment services.
Coordinates data collection related to program and agency operations.
Collaborates across departments to achieve goals of quality assurance, compliance, integrity, and accreditation activities.
Coordinates meetings among team members, multiple agencies, systems, and disciplines. Participates in meetings, internally and externally, related to these essential position functions.
Performs all other related functions and responsibilities as assigned.

Benefits:

Health benefits are effective after a short, 30 days wait period. Also, after 6 months of continuous employment, Malvern offers a company sponsored 401K plan through Vanguard that does include a company match! Benefits effective after 30 days are as follows:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Free Life Insurance
• Supplemental Life Insurance